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Frequently Asked Questions

    Why should I use you?

We offer a fast and efficient service. Ordering your medication right from your app, then receiving it free of charge straight to your home! It's a no brainer!

    Where are you based?

We have 10 stores that you can visit around the UK that offer a wide range of services. Click here to find us!

    How long does the process take?

From once you place the order with us, it takes up to 72 hours for the GP to respond to us with a prescription. Once we have received this, we dispatch your medication the next day first class! In total the process can take up to 1 week from the time that you order.

    Is your prescription service really all free? It sounds too good to be true!

It really is! As long as you are exempt from paying prescriptions, we just need to know which exemption you are entitled to. If you pay for your prescriptions, we do unfortunately need payment before we can send out any medication. Our delivery is always free though!

    What other services do you offer?

Our branches offer services such as medicine use reviews, new medicine service, flu vaccinations, travel vaccinations, covid-19 testing and blood tests.